Customer Relationship Management (CRM)

Solution We Delivered

Customer Relationship Management (CRM) Solution for Enterprise-Scale Customer Engagement

Designed and developed for a major software giant, this comprehensive CRM product enables organizations to manage customer interactions, sales pipelines, and service processes at scale. It supports seamless collaboration across teams, enhances customer insights, and drives business growth through effective relationship management.

Technology Used

Jasmine ii ASP Rational Rose Paradigm Plus
Customer-Relationship
Customer-Relationship2
What we did

Common Business Object Mode

Built on the Jasmine-ii object-oriented database, this model forms the foundation for seamless exchange of business objects within and outside the CRM application.

Comprehensive CRM Capabilities

Includes robust lead management, customer management, call tracking, campaign management, and more—designed to streamline and enhance customer relationship workflows.

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